2020 Ram Promaster City Oil Change

Plan for about 45–60 minutes for a 2020 Ram Promaster-City oil change, including inspection and paperwork.

This window covers check-in, technician workflow, and a post-service review so you leave confident in your van’s condition. You can wait in our lounge or drop the keys and return when it’s finished. For the shortest visit, book a morning slot and arrive a few minutes early.

• Typical bay time: ~30–40 minutes; remaining time is check-in/out
• Complimentary multi-point inspection included
• Reserve your spot: schedule service

Change oil every 10,000 miles or 12 months under normal driving, or about every 5,000 miles for severe use.

Severe use includes frequent short trips, extended idling, towing/hauling, or dusty routes common to commercial delivery cycles. Your Oil Life Monitor may call for earlier service based on conditions. Keep maintenance records to protect warranty coverage and resale value.

• Normal service: ~10,000 miles/12 months
• Severe duty: ~5,000 miles (follow Oil Life Monitor)
• Book ahead and check service specials

Use SAE 0W-20 full synthetic oil that meets FCA Material Standard MS-6395.

This viscosity flows fast at start-up and protects the 2.4L engine across a wide temperature range. Oils meeting MS-6395 ensure the correct additive package for wear, deposits, and oxidation control. We install OEM-spec oil and a MOPAR filter at every change.

• Viscosity: SAE 0W-20 (full synthetic)
• Specification: FCA MS-6395 compliant
• Verified on your repair order for records

The capacity is 5.5 quarts (5.2 liters) with a new oil filter.

Filling to the correct level prevents aeration and low-pressure warnings under load. After refilling, we run the engine, recheck the dipstick, and confirm for any leaks. Your invoice notes the exact quantity added for traceable maintenance history.

• Capacity with filter: 5.5 qt (5.2 L)
• Technician verifies level hot and cold
• Environmental disposal of used oil and filter included

Dealer service includes OEM-spec oil/filter, a documented multi-point inspection, and records that help protect warranty coverage.

Quick-lube shops can be convenient, but they may not stock FCA MS-6395 oil or a MOPAR filter by default. Our certified team follows factory procedures and checks recalls and software notes during your visit. Choose what fits your priorities for speed, specification, and documentation.

• OEM-spec fluids and filter installed
• Service records stored to your VIN
• Easy online schedule appointment

Missing or exceeding the OEM oil change schedule can jeopardize warranty coverage if maintenance records aren’t available.

Warranty reviews look for proof you followed the factory schedule and used the correct oil spec. Keep receipts and repair orders with mileage and VIN. Certified facilities generally must perform warranty work; we can review your records and advise next steps.

• Follow the owner’s manual and Oil Life Monitor
• Save all invoices with mileage/date
• We maintain digital records tied to your VIN

Full synthetic offers the best cold-start flow, heat stability, and deposit control—and it’s the recommended choice for this van.

Conventional oil protects adequately for older designs but breaks down faster under heat. Blends improve stability but still trail full synthetic for long drains and heavy use. We install full synthetic 0W-20 that meets FCA MS-6395 to align with OEM guidance.

• Best protection: full synthetic 0W-20 (MS-6395)
• Blends: mid-tier performance
• Conventional: shorter intervals, less stability

Yes—flexible service financing options are available for qualified repairs and maintenance.

Ask our advisors to review payment options during your visit or when you book online. You can also stack eligible financing with our rotating coupons for added value. We’ll help you choose a plan that matches your budget and timeline.

• Request an estimate and payment options
• Combine with service specials when available
• Questions? Call (520) 462-9486

Your visit starts with check-in and a brief review of your concerns and driving patterns. We then drain the oil, replace the crush washer as applicable, and install a MOPAR oil filter. The engine is filled with OEM-spec 0W-20 full synthetic meeting FCA MS-6395, started, and checked for leaks. Next, our multi-point inspection reviews tires, brakes, lights, belts/hoses, battery health, and visible leaks. Fluids are topped off, tire pressures are set, and the maintenance reminder is reset. You receive a printed and digital report with the exact oil quantity and spec used. Ask our team about available service financing options and current coupons. To lock in your spot, schedule service or call (520) 462-9486.

We maintain the 2020 Ram Promaster-City for tradespeople, couriers, and families across Tucson with factory-trained MOPAR technicians and OEM procedures. Commercial vans often face stop-and-go routes, idling, cargo loads, and dusty jobsites—conditions that accelerate oil oxidation and contamination. Our process aligns your interval with how you actually drive, not just time and mileage. Every visit includes a complimentary wash, a diagnostic check, and a concise inspection report so you can plan maintenance with confidence. Get directions to 4220 E 22nd St, review our rotating service specials, and book online to save time. Ready to go? Schedule your appointment now or call (520) 462-9486 for assistance.

The 2020 Ram Promaster-City is engineered for full synthetic protection: use SAE 0W-20 oil meeting FCA Material Standard MS-6395. Capacity is 5.5 quarts (5.2 liters) with a filter change. We install a genuine MOPAR oil filter designed for the 2.4L powertrain to maintain proper bypass and filtration performance. Under typical conditions, plan oil changes at approximately 10,000 miles or 12 months; for severe duty (frequent short trips, idling, heavy cargo, or dusty routes), target closer to 5,000 miles or as indicated by the Oil Life Monitor. Bring your 2020 Ram Promaster-City to Larry H. Miller Dodge RAM FIAT Tucson in Tucson for an OEM-spec oil change — schedule service.